Returns & Repairs



All rings and Custom order sales are final.

Products can be exchanged within 7 days after purchase. Please email info@fyntage.com to apply to exchange. Make sure all packaging and products are enclosed and sent back within 7 days of receiving the package.

If something breaks, like a clasp, or a jump ring comes loose, I will fix it one time for free within 30 days after purchase. Otherwise, after 30 days, there will be a repair charge. Customer is responsible for shipping costs and will be credited in full minus initial shipping cost.

If an item needs to be electroplated in gold or silver, the price will vary and depends on how long you've had it.

Please follow these steps when returning/exchange an order:

1 ) Send an e-mail to shopfyntage@gmail.com.
2 ) Make sure that the jewelry is packed neatly in their original jewelry boxes.
3 ) Clarify on the customs declaration on the outside of the package that it is a return and value is 0.
4 ) Return your order to :
Fyn Chang
No.17, Lane 175, Taiyuan Rd, Taipei 103, Taiwan
+886960666083

NOTE⚠️

ALL RING SALES ARE FINAL. Rings, necklaces or products that are marked as MADE TO ORDER or HANDMADE cannot be exchanged, since these were customized to your size, length. SALE PRODUCTS/ DEALS OF THE DAY/ WEEK/MONTH/SEASON ARE FINAL SALE. This will be indicated in the product listing.

All final sale items are not eligible for merchandise credit, return or exchange. Please carefully review all product information and sizing before making a purchase.



退換貨政策

所有戒指和客制訂單銷售都是無法退換的。

產品可在購買後7天內更換。如需辦理退換貨,請於收到商品後的7日內發送電子郵件至shopfyntage@gmail.com提出申請,商品必須維持原本的包裝,且未被使用過。

如配戴後商品損壞,如扣環鬆動,購買後30天內享免費修理一次。30天后,將酌收修理費。

如果一件物品需要用金或銀電鍍,價格會有所不同,取決於你有多長時間。

退換貨的運費將由消費者負擔。

注意⚠️

所有戒指都是最終銷售。標記為MADE TO ORDER(客制)戒指、項鍊或產品不能更換,因為這些是根據您需求的尺寸、長度或客製款定制的。促銷產品/每日/每週/每月/季節的促銷商品都是最終銷售。這將在當季促銷產品列表中指出。

所有(Final Sale)最終銷售商品均不符合換商品抵用金,退貨或換貨的條件。在購買之前,請仔細檢查所有產品信息和尺寸。