Shipping 運送方式與費用
現貨商品自購買日起 7 個工作日內發貨。MÉMOIRE 創憶盒系列收到回件後約需6-8個工作週製作。每個作品都是手工製作並按訂單生產，按照收到之訂單順序進行處理。如有急件需求，請聯繫我們 fyntagejewelry@gmail.com 或是私訊官方 Instagram
國內訂單：
＊單筆訂單滿 TWD 20000免運費
中華郵政掛號包裹運送（約2-3個工作日到達，外島約5-7個工作日到達）運費 TWD 200元
7-11店到店（交貨便）（約2-3個工作日到達，外島約5-7個工作日到達）運費 TWD 120元
國際訂單：
＊單筆訂單滿 TWD 35000免運費
- 港澳地區
中華郵政（台灣）國際航空包裹（約5-7個工作日）運費 TWD 500元
順豐速運 SF EXPRESS（約3-5個工作日）運費 TWD 800元
- 亞洲地區（日本、南韓、新加坡、馬來西亞、泰國、越南、印尼、菲律賓、緬甸）
中華郵政（台灣）國際航空包裹（約7-14個工作日）運費 TWD 1200元
- 其他國家
中華郵政（台灣）國際航空包裹（約7-14個工作日）運費 TWD 2000元
- 美國
由於關稅規定採用FedEx寄送 （約10-14個工作日）運費 TWD 2500元
＊ 物流選項與實際運送費用請以結帳頁面顯示為主
＊我們不對在途中丟失的包裹退款。我們無法退還或更換已「成功投遞」的被盜包裹或未經檢索的包裹。請確保您的送貨地址正確且安全。
＊對於因送貨地址不正確或不完整而未收到的物品，我們概不負責。由於運送地址不正確而無法送達的物品將在 Fyntage Jewelry 收到退件時重新簽發，並將收取重新轉運費。
＊國際包裹可能因各國海關規定而產生關稅、進口稅或其他相關費用，該等費用將由收件人（消費者）自行負擔。
Shipping
In-stock items will be shipped within 7 business days from the date of purchase.
For the MÉMOIRE Keepsake Box collection, production takes approximately 6–8 weeks after we receive your returned materials. Each piece is handmade and made-to-order, processed in the sequence orders are received.
For urgent requests, please contact us at fyntagejewelry@gmail.com or via our official Instagram.
Domestic Orders (Taiwan)
- Free shipping on orders over TWD 20,000
- Chunghwa Post Registered Mail
Delivery time: approx. 2–3 business days (5–7 business days for offshore islands)
Shipping fee: TWD 200 - 7-11 Store Pickup (Shop-to-Shop Delivery)
Delivery time: approx. 2–3 business days (5–7 business days for offshore islands)
Shipping fee: TWD 120
International Orders
- Free shipping on orders over TWD 35,000
Hong Kong & Macau
- Chunghwa Post (Taiwan) International Air Parcel
Delivery time: approx. 5–7 business days
Shipping fee: TWD 500 - SF Express
Delivery time: approx. 3–5 business days
Shipping fee: TWD 800
Asia (Japan, South Korea, Singapore, Malaysia, Thailand, Vietnam, Indonesia, Philippines, Myanmar)
- Chunghwa Post (Taiwan) International Air Parcel
Delivery time: approx. 7–14 business days
Shipping fee: TWD 1,200
Other Countries
- Chunghwa Post (Taiwan) International Air Parcel
Delivery time: approx. 7–14 business days
Shipping fee: TWD 2,000
United States
- Due to customs regulations, shipments are sent via FedEx
Delivery time: approx. 10–14 business days
Shipping fee: TWD 2,500
Notes
- Shipping options and final costs are subject to what is displayed at checkout.
- We are not responsible for packages lost in transit. We cannot refund or replace packages marked as “delivered” but lost, stolen, or unclaimed. Please ensure your shipping address is accurate and secure.
- We are not responsible for undelivered items due to incorrect or incomplete addresses. If a package is returned to Fyntage Jewelry, it will be re-shipped at the customer’s expense.
- International shipments may incur customs duties, import taxes, or other fees depending on the destination country. These charges are the responsibility of the recipient.